All Sales Are Final
- At SKINN18, we are committed to maintaining the highest standards of hygiene and product quality.
- Due to the personal nature of skincare products, all sales are final. We do not accept returns or exchanges once an order has been delivered.
Eligible Issues
- If you receive a damaged product, a defective product, or an incorrect item, please contact us within 48 hours of delivery.
- Share your order number and clear photos/videos of the product and packaging. After verification, we will arrange a replacement or provide an appropriate resolution.
Important Notes
- Products damaged due to misuse, improper storage, or normal wear are not eligible for replacement.
- Requests made after 48 hours of delivery may not be accepted.
Need Assistance?
- For any assistance, please contact our customer support team. We are always happy to help.
Need help? Reach out to our customer support team anytime.