1. How long does delivery take?
Orders are usually delivered within 3–4 days. Orders placed on weekends or holidays will be processed on the next business day.
2. Do you offer Cash on Delivery (COD)?
Yes, COD is available. For COD orders, you’ll need to pay the delivery charge first. The remaining product amount can be paid when you receive your order.
3. Do you accept returns?
No. Since our products are skincare products, we do not accept returns.
4. What should I do if my product arrives damaged?
Please send a clear photo of the damaged product to our WhatsApp ( +91 8904097999) on the same day it is delivered. Our team will review the issue and guide you through the process.
5. Should I patch test the product before using it?
Yes. We recommend doing a patch test before using any skincare product, especially if you have sensitive skin.
6. What payment methods do you accept?
We accept all major payment methods, including UPI, debit cards, credit cards, and other available online payment options.
Still have a question? Reach out to our customer support team anytime.